Protection.
Comprehensive protection for sellers & buyers.
At Time District, we understand that our members are passionate watch enthusiasts who seamlessly transition between the roles of sellers and buyers.
With this in mind, we've crafted a robust protection framework, ensuring the security and satisfaction of all our members, regardless of whether they are selling or purchasing their timepieces.
Time District’s Seller & Buyer Protection
Identity Verification
Both sellers and buyers undergo a rigorous identity verification process, providing buyers with assurance regarding the authenticity of the seller's identity.
Read more about our security measures here.
Confidentiality
Time District prioritises complete end-to-end confidentiality, ensuring that your personal information is kept secure and private throughout your selling or buying journey.
Read more about our security measures here.
Secure Escrow Shield
Every transaction benefits from our escrow shield service, holding the buyer's funds securely until buyer confirms satisfaction. This step demonstrates genuine intent and commitment to complete the transaction from both parties.
Read about our escrow shield service here.
Secure and Insured Transport
Our transport services are not only secure but also insured, safeguarding your timepiece during transit. This added layer of protection ensures that your item reaches the buyer in the condition as described.
Independent Tandem Authentication
Our watches undergo independent tandem authentication to ensure the highest level of verification, assuring buyers of the authenticity of their purchased timepiece.
Read more about Authentication here.
Authentication Report
Time District issues a comprehensive authentication report to both seller and buyer before the watch is sent, providing an extra layer of security and transparency in the transaction.
Real-time Tracking
Buyers can track the progress of their purchases in real-time, ensuring transparency and visibility into the status of the transaction.
12-Month Warranty
We offer a 12-month warranty on watches purchased through Time District, providing buyers with additional peace of mind.
Read more about TD warranty here.
Return & Refund
We have a straightforward return and refund policy, ensuring that buyers can make informed decisions and feel confident about their purchases.
Read more about our Return & Refund here.
TrustPoint haven.
“At Time District, we are committed to fostering a trusted and secure environment for watch enthusiasts.
Our Buyer & Seller Protection is a testament to our dedication to providing a seamless and risk-free platform for buying and selling exquisite timepieces. Embrace the world of watches with confidence—where every transaction is backed by our commitment to excellence.”
Caroline Hengesse-Brault, CEO at Time District
Support and FAQs
Need help? Explore our FAQs for quick answers or reach out to our team through the app. We’re here to ensure your Time District experience is smooth and enjoyable.